JSON response

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uberclimber Member
From: Hokkaido Registered: 2008-01-27 Posts: 11

I've been reviewing just now and started getting an error popoup ("Oops: invalid JSON response") when I hit the 'No' or 'Easy' buttons.  This happened about 6 times, then the display of expired cards failed entirely...although there were still about 140-odd cards to review, nothing popped up; I'm looking at a blank blue square with the little slider bar showing 39 out of 178 cards reviewed, 23 passed and 17 failed (blush), and the Undo button.  Nothing else.

I loved the old interface.  I quite like the new one, but maybe the bugs aren't all out of it yet.

Thanks for all your work.

uberclimber Member
From: Hokkaido Registered: 2008-01-27 Posts: 11

...clicking the Undo button or the 'End' button does nothing, BTW.

uberclimber Member
From: Hokkaido Registered: 2008-01-27 Posts: 11

Just happened again. I'm not 100% sure, but it might be occuring after I've been away from the computer for a little while (that was certainly the case today...and I think that might have been the same last week). I'm wondering if the server has attempted to log me off or something.  (I'm just stabbing in the dark here)

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LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

I am also getting the same message whenever I try to review expired cards. Can`t review anything, as "Oops! Invalid JSON response" and "Oops! Connection timed out." keeps popping up. Tried to reconnect, no results so far.

What is the problem???

ファブリス Administrator
From: Belgium Registered: 2006-06-14 Posts: 4021 Website

Hmm have you not been able to review at all?

What browser and browser version do you use? Please try the same page in a different browser (not just version, eg. IE, Firefox 3+, Opera, Safari) and let me know if the results are different.

The review page, all the site in fact is still supposed to work in IE6+, and all major browsers. I have never been able to test on mobile browsers though!

phoneticbalance Member
Registered: 2009-08-28 Posts: 13

I have had the same issue on IE 6 (will have to check to verify, but I'm pretty sure its IE 6).  Also had an issue today where it didn't save the status of my last 10 cards at the end.  It warned me that navigating away from the page would cause the status to be lost and to hit END, but END didn't seem to do anything so I went back to review and redid the 10 it lost.

I haven't seen either issue on Firefox 3.5, just on IE.

Edit: yep, IE6

Last edited by phoneticbalance (2009 November 07, 5:08 pm)

LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

Fabrice, I can`t review at all.
I am using Firefox 3.0.15.
I have also tried IE8, but couldn`t even login with this browser.

I have just recently moved to Japan and after the internet line was finally installed in my apartments, I discovered that meanwhile the site was updated. Though now I am using hi-speed internet line (100 mbps), it takes much more time to load kanji.koohii page, than it was when I was using simple ADSL line in Kazakhstan.

ファブリス Administrator
From: Belgium Registered: 2006-06-14 Posts: 4021 Website

@LazyNomad  The pages have more requests to javascripts and stylesheets, but there is no optimizing process yet for merging these together. That's something I really want to do.

It would be very helpful if you can tell me what pages feel noticably slower than on your previous connection or compared to previous website. We're talking page loading time or responsivity here, not workflow/features.

ファブリス Administrator
From: Belgium Registered: 2006-06-14 Posts: 4021 Website

@LazyNomad  What do you mean by "I could'nt even login" ? Where did you click,  what page didn't load? What didn't work?

LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

Fabrice,
when I am using IE8 or Opera 10 beta and try to sign in from this page (http://kanji.koohii.com/login) - I enter my username and password and click "Login" button, then browser tries to login, but stops early and download the main page (http://kanji.koohii.com/) instead of login me in.

when I use Firefox 3+ (by the way, have updated my browser to 3.5 version today), I sign in without any problems, but when I click on orange "xxx due cards" button to review I almost always (99,9% of probability) get the message "Oops! Invalid JSON response".

LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

As for slower loading pages, I am not sure now. It was my first impression, when I first saw updated site. Practically every page of a new site was slow.
I`ve just checked again, but this time it was more or less normal.
I think that there maybe one of the 2 reasons. Now when the new data is somewhere in the cache of my browser it loads faster. Second reason why the downloading of pages goes smoother is that I have upgraded RAM memory on my notebook today.

ファブリス Administrator
From: Belgium Registered: 2006-06-14 Posts: 4021 Website

Thank you for the detailed report above, I really need this to identify the problem.

I can't say anything about Opera 10, or any browser in fact, so long as they are beta versions. I had to uninstall Chrome 4 beta for example, because it messed up the left side column of the media wiki homepage.

The login page does redirect you to the homepage, that's normal, but then you should see the "quick summary" section at the top of the page, and the welcome message with your username, indicating that you are logged in.

Are you sure you haven't disabled cookies or use other related plugins in Firefox? The website needs cookies for session management, just the way most websites do.

Regarding speed, yes, after each website update you have typically a full download of all javascripts and stylesheets. The same happens anytime I make fixes or tweaks, except in that case only the updated scripts/styles are downloaded. The pages do have more requests (5 scripts and 3 styles on the reveiw page) which needs to be merged somehow (to do), but the site will always be slower on an empty cache.

LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

It seems as the problem was in cookies (at least for IE8).

It`s late in Japan now, so I will check thoroughly tommorow.

Anyway, thanks for looking into my problem.

uberclimber Member
From: Hokkaido Registered: 2008-01-27 Posts: 11

My problems with the new site continued today. No JSON error messages, but complete inability to see flashcards on the Review page...all I got was a blank blue rectangle. This was on an English version of Firefox 3.0.15 running on a Japanese Windows XP, if that's likely to make any difference.  I changed to IE 8.0 and had no problems at all.  BTW, I've had no login problems with either browser.  IE 8.0 alsodoesn't seem to be producing the quick reveal of the kanji being reviewed, either (which I reported to you by separate email today) although I'll double-check that on my Mac tomorrow.

Hope this helps with your diagnosis, Fabrice.

LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

I`ve understood what my problem was. Seems like my antivirus was the main cause why "JSON response" kept coming, whenever I tried to review due cards. After tuning options in my antivirus a little bit everything started working very smoothly (including page downloading).
As antivirus I am using Kaspersky 6.0 for windows workstation.

Fabrice, thanks again for the great site and much effort you put in it.

LazyNomad Member
From: both countries Registered: 2009-03-06 Posts: 155

More specifically the only thing I changed was in web-antivirus option of Kaspersky 6.0
The default option was to check the data stream for viruses. So you can check viruses on-the-fly.
I changed it to checking with bufferization. That made all the difference. After bufferization for antivirus checking was allowed everything became smooth.

Last edited by LazyNomad (2009 November 09, 8:57 am)

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