Do NOT upgrade to Firefox 3.0.4

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chorismos Member
From: london Registered: 2008-05-25 Posts: 22

Attn all Firefox users: do NOT upgrade to Firefox 3.0.4 when auto-prompted it has serious bugs which is causing users mayhem. Further information is at:
http://support.mozilla.com/en-US/kb/Sup … ite+Forums

My browser session keeps crashing after auto-installing to FF 3.0.4 yesterday which means I have to use IE for RTK reviews; if they don't put out a patch immediately I'll probably go to Chrome...but I love the Add-ons so won't abandon FF just yet.

PS. This is not a standard 'remove the firewall' resolve, they seem to have released a security update without proper cycle testing.

Moderator: apologies if this is off the RTK radar but I know a lot users here use FF and would be adversely impacted.

phauna Member
From: Tokyo Registered: 2007-12-25 Posts: 500 Website

It's working fine for me.

konakona50 Member
From: florida Registered: 2008-08-26 Posts: 103

same here

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chorismos Member
From: london Registered: 2008-05-25 Posts: 22

Glad to hear that not everyone has been affected!

If you run into drastic trouble you could grab a previous release at the following link until they patch 3.0.4: http://releases.mozilla.org/pub/mozilla … /releases/

You'll have to halt the auto-updates however, go to >Tools >Options >Content >Update and check "Ask me what I want to do" or uncheck the Automatic Checks for Updates box for Firefox.

Codexus Member
From: Switzerland Registered: 2007-11-27 Posts: 721

No problems so far. What OS are you using? There seems to be reports of problems on Vista 64bits. I guess it could also be related to some add-on.

chorismos Member
From: london Registered: 2008-05-25 Posts: 22

Word about says that the latest Visa security patch has been causing Exception Access errors and/or Data Execution Protection (DEP) triggers on FF 3.0.4 with Vista 64bit.

Other common problems (but not just on Vista - I'm getting these on Windows XP) are lockups from YouTube or MP3 downloads, non-accessible Yahoo/Gmail/Hotmail accounts, some apps (like MySpace) not working, and crashes on restart from sleep mode. In my case it's probably an add-on compatibility issue with FF 3.0.4.

Also, some known add-ons are triggering DEP warnings (eg BitDefender 2009 AntiPhishing Toolbar 2.0).

If you run into trouble, re-install FF 3.0.3, FF 3.01 Beta (though this is buggy) or earlier and this should clear any problems.

Steps are above or go to:
http://www.mozilla.com/en-US/products/d … lang=en-US

I haven't seen a word-up from Mozilla yet but there are a lot of comments buzzing on their forums.

plumage Member
From: NYC Registered: 2008-05-27 Posts: 194

working just dandy on xp.

Transtic Member
Registered: 2007-07-29 Posts: 201

I'm using a 64 bit Vista, and made the mistake of updating to 3.04 ... -_-'

It went absolutely frozen... but fortunately I use the portable version and had the previous version still at reach, so installing the 3.03 portable version and copying the data files to that new folder solved the problem. It seems that I lost some configuration details about some ad-ons, but nothing important that I can see now.

Anyway, thanks for the warning. At least now I now what happened. -_-'

Update: I also lost all my search plugin's keywords and had to copy manually my prefs.js to rescue my custom keywords.

Last update (I hope): After having installed 3.03 over my 3.04 portable Firefox, I tried using the safe mode (firefoxportable -safe-mode) a couple times and it seems that solved the original problem. Now I can use again Firefox as always.

Last edited by Transtic (2008 November 21, 9:20 pm)

TerryS Member
From: USA Registered: 2008-10-25 Posts: 64

It seems the consensus is Firefox 3.0.4 has problems on Vista, but not XP. I have also found it works fine on XP.

Dustin_Calgary Member
From: Canada Registered: 2008-11-11 Posts: 428

Funny, since I started seeing this message posted, I had JUST gotten firefox 3.0.4 as a new install on my laptop and the ONLY problem I had with it so far was hitting "back" a few times in youtube caused it to freeze up, other than that I've been in the clear.

kazelee Rater Mode
From: ohlrite Registered: 2008-06-18 Posts: 2132 Website

Try firefox's beta. It might be better for vista at the moment.

askayscha Member
Registered: 2008-11-13 Posts: 63

I've been getting it.
I found that whenever I was on youtube or imeem, it would freeze and click off by itself.

Using Vista too.

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