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Troubleshooting Anki...

#1
...please! I've installed plugins, and now there're JxMenu and JxGraphs buttons. But, whenever I click on them, an error message pops up:

An error occurred in a plugin. Please contact the plugin author.
Please do not file a bug report with Anki.

Traceback (most recent call last):
File "ankiqt\ui\main.pyc", line 1241, in
File "C:\Documents and Settings\��\Application Data\.anki\plugins\JxPlugin\ui_menu.py", line 187, in newLoadDeck
build_JxDeck()
File "C:\Documents and Settings\��\Application Data\.anki\plugins\JxPlugin\database.py", line 914, in build_JxDeck
eDeck = Database()
File "C:\Documents and Settings\��\Application Data\.anki\plugins\JxPlugin\database.py", line 43, in __init__
self.load()
File "C:\Documents and Settings\��\Application Data\.anki\plugins\JxPlugin\database.py", line 217, in load
path = os.path.join(os.path.dirname(__file__ ), "Cache", mw.deck.name() + ".cache")
File "ntpath.pyc", line 108, in join
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc8 in position 26: ordinal not in range(128)


And the second one:

An error occurred in a plugin. Please contact the plugin author.
Please do not file a bug report with Anki.

Traceback (most recent call last):
File "C:\Documents and Settings\��\Application Data\.anki\plugins\JxPlugin\ui_menu.py", line 86, in onJxMenu
from database import eDeck
ImportError: cannot import name eDeck

Any idea what's wrong? Is it because of Unicode characters in line "\Documents and Settings\��\Application Data"?
#2
I may point you here:
http://groups.google.com/group/ankisrs/topics?pli=1

This board isn't for Anki troubleshooting. If you're asking about techniques using Anki, or other SRS, that's no problem, but Anki has its own dedicated Google Group, where people are much more qualified to answer these types of questions than us here (and by "we," I mean "me, and others who agree with me" lol)

Quote:Any idea what's wrong? Is it because of Unicode characters in line "\Documents and Settings\��\Application Data"?
Due to this: "UnicodeDecodeError: 'ascii' codec can't decode byte 0xc8 in position 26: ordinal not in range(128)"
I would say that it probably is because of the unicode. It seems to be looking for an ascii character, as far as I can tell.

My best advice is to:
Quote:Please contact the plugin author.
My next advice is to take out the "��" and it might work.
#3
I agree with Asriel, this should have gone to the Anki group, but you can solve your problem by not using non-ASCII characters in your file paths.
Edited: 2010-05-17, 12:42 pm
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JapanesePod101
#4
Thanks for helpful replies!
#5
Thank you, just for the official reminder:


ADMIN: Please post technical/support questions about Anki on its dedicated forum at http://groups.google.com/group/ankisrs/topics where you may also get help directly from Anki's author, resolve.

General discussions about Anki as a learning resource (ways to use it, to organize your flashcards, question/answers etc) are welcome in the "Learning resources" forum.