Since yesterday I m totally unable to use Anki .No matter what I try I just get the error message " errors occured : see the log file for details" message .Now I d very like look into the log file except I can t even get my hand on it . It s supposed to be in the anki folder program except it isn t there (and I have hidden file feature enabled) .As I haven t the faintest clue of what s going on it s a bit hard to figure out where does this come from .

Now I have a theory of my own but it s barely an hypothesis .Since a couple of day, about the same time anki went wrong but I m not sure of the timing , I m dabbling into Python programming . And as I found a really nice tutorial based on version 2.6 I logically downloaded version 2,6. Now would it be possible that this version of python comes into conflict in a way or another with Anki (maybe based on the latest version 3.)? I suppressed and reinstalled 2.6 , I suppressed 2.6 and installed 3 and still get nothing .

So has anyone trouble to find the log file?
encounter this kind of problem with anki?
or uses both an old version of python and one of the latest version of anki ?

I think the log file may be buried deep in the 'documents and settings' folder on your system drive.

found the logfile at last
Traceback (most recent call last):
File "anki", line 31, in <module>
File "ankiqt\__init__.pyc", line 165, in run
File "ankiqt\config.pyc", line 40, in __init__
File "ankiqt\config.pyc", line 152, in load
cPickle.UnpicklingError: invalid load key, '・.
Traceback (most recent call last):
File "anki", line 31, in <module>
File "ankiqt\__init__.pyc", line 165, in run
File "ankiqt\config.pyc", line 40, in __init__
File "ankiqt\config.pyc", line 152, in load
cPickle.UnpicklingError: invalid load key, '・.

anyone has an idea ? I m way too short on python .

I got the same thing the other day. Restarting the computer seemed to make it go away, but it's happened a few times since then...

Wonder what it could be. :S

I haven't messed with python for years, but iirc pickling refers to converting a python object into binary data so that it can be wrote to a file. Perhaps your application data\.anki\config.db file is messed up somehow? You could try renaming it and see if it'll load then. (Or failing that, rename the whole .anki directory temporarily)