Hey guys. A while back, I tried doing the Silverspoon/Neutrino program. Started out on Silverspoon and transitioned into the new Neutrino program about 4-5 months in if I remember correctly.
Silverspoon: get your instructions for the day and try to do all the activities for that day in your free time. A lot of it was doing Kanji reps.
Neutrino: turn the whole process into a game where you log in, it gives you activities, and you do them right away to get points. When you reach a certain point total for the day, you can stop or keep going. As you progress in points, you get certain titles or levels.
Silverspoon was a lot of Kanji reps and watching commecials and listening to music. I did enjoy watching/listening to a lot of the recommended material, but I didn't understand any of it. Honestly, a lot of it felt like wasted time. I understand the concept of learning through exposure like a child would, but I think as adults we can take shortcuts so that we don't have to spend 5-10 years learning a language. The Kanji reps were good, though, however we had to make our own flashcards.
I can see the vision behind Neutrino and I think it is a good one. Ultimately, though, it didn't work for me. Since I didn't know the plan for the day, I couldn't schedule times where I'd be free and "chillax" time where I didn't have to actively do anything, just passively consume music while I work. Silverspoon was superior in this sense. Also, with Silverspoon I felt more connected with my fellow students, as each daily lesson had a discussion forum.
Ultimately what killed me was the fact that I switched to Neutrino just as I was transitioning to making the MCD (Massive-Context Cloze Deletion) cards. In Neutrino, it just said, "Make some MCDs" - no explanation as to what a good MCD is or how to make one. I was getting busy with work so I really didn't have time to look through Japanese source material to find good material for MCDs. I really wish that he had made some MCDs to get us started, and as we got more advanced, we could start making our own. Silverspoon might have had more of an explanation, but I didn't get it before switching to Neutrino.
Also, Neutrino tried getting you involved in social media, with activities like "follow something Japanese on Twitter" or "like a Japanese Facebook page". I didn't get much out of these activities, admittedly - maybe if I stuck with the program and got more advanced, it would have been good.
So 6-7 months in, I stopped logging into the site to do the activities as I got more discouraged and busier in other areas in my life.
Eventually, when I got my head above water again, I realized I might be able to get a refund. I tried contacting Khatz about it and got a note from "Naomi" (attached below). It said that I would receive a reply in 3-5 business days, but it's been months and I still haven't heard from them, despite my periodically reminding them.
I saw on a "ripoff report" site that one person who tried requesting a refund finally started getting about $100 month from them, so it would take years to get his money back. I don't know if others have had similar experiences, but at least he got a response!
Letter:
Hiya!
This is Naomi from the support team of AJATT.com,
Thank you so much for your email.
You being helped is our job! That, and to...make Khatz seem marginally competent :) .
Due to the volume of messages received, it may take 3~5 working days
to hear back from us, but rest assured that you *will* hear back from me.
In fact, if you don't, something has gone horribly wrong, so please resend your email!
AJATT has experienced a great deal of growth recently,
far more than Khatz and his original team of volunteer friends could handle.
We're still working on getting things back in balance and on an even keel,
but you deserve the best and I intend to give it to you.
Warm regards,
Naomi
Operations/Support, Awesome Sauce Bringer
AJATT.com
*****REFUNDS****
A special note on refunds:
Almost all AJATT offerings, products and services come with a full refund guarantee.
Yay!
[Non-SilverSpoon/Neutrino offerings]
Refunds for AJATT offerings other than Neutrino are processed every 2~4 weeks.
When you send me a request, I will let you know that I've received it,
confirm any relevant account information with you,
run the refund, and then ask you to confirm that you've received the amount.
[Refunds for SilverSpoon/Neutrino]
If you have been allowed to join the SilverSpoon/Neutrino program,
you are entitled to a full refund as part of the "Fo-Shizzle Fluency Guarantee".
Due to the exclusive, limited and long-term nature of the SilverSpoon/Neutrino program,
please be aware that refunds are only processed *after* the specified number of days
(usually 995) has elapsed, that is, after completion of the program's set timeframe,
regardless of cancellation date.
This is a measure to maintain the quality and integrity of the program.
Neutrino is designed to be a serious, meaningful, enjoyable and engaging long-term commitment.
Please feel free to use the following calendar to confirm your eligibility date:
Date Duration Calculator: Days between two dates -
http://is.gd/NQakww
***TELEPHONE CALLS***
If you would like me to give you a call,
please leave your name and number and I can get back to you.