Back

Amazon's Japanese Kindle Store opens tomorrow

#26
Javizy Wrote:They just wipe your entire Amazon account and won't listen to excuses or negotiate reactivation. You don't actually own any Kindle books you've paid for - you're just "renting" them - so they'll be wiped from whatever device you sync.
I'm not saying this isn't possible, but if you're referring to the article you linked, then:

Amazon contacted us on 23 October 2012 to say it has posted the following statement on its customer forum: "We would like to clarify our policy on this topic. Account status should not affect any customer's ability to access their library. If any customer has trouble accessing their content, he or she should contact customer service for help."

The woman's account was also reinstated.

Amazon's handling of it has been pretty poor.
Edited: 2012-10-26, 9:20 am
Reply

Messages In This Thread