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Annoying problem with Japanese Sensei Deluxe - Printable Version

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Annoying problem with Japanese Sensei Deluxe - Kanken - 2014-05-15

I just downloaded JSD and even if this app looks great, there's a big problem: the furigana are not totally above the kanji but on their upper part, making them (the kanji) sometimes hard to read. I guess that's not normal but I would like to find a solution because I can't continue with this app in those conditions. Thanks for your help!

I have an iPad 4 and the latest version of iOS.

Annoying problem with Japanese Sensei Deluxe - Vempele - 2014-05-15

1. Google "Japanese Sensei Deluxe"
2. Click the iTunes Store link
3. Click "Japanese Sensei Deluxe Support"
4. Click "Support"
5. Click "General FAQs for our dictionary series"
6. Click "How do I find support if I still have questions or want to report a bug?"
0. Or skip steps 1-6 and go there directly:

http://en.colezhu.com/support/general-faqs-for-our-dictionary-series/#faq100

Annoying problem with Japanese Sensei Deluxe - Kanken - 2014-05-15

Thanks for your answer even if I don't like the form and the tone of it.

Annoying problem with Japanese Sensei Deluxe - PotbellyPig - 2014-05-15

Kanken Wrote:I just downloaded JSD and even if this app looks great, there's a big problem: the furigana are not totally above the kanji but on their upper part, making them (the kanji) sometimes hard to read. I guess that's not normal but I would like to find a solution because I can't continue with this app in those conditions. Thanks for your help!

I have an iPad 4 and the latest version of iOS.
The author hasn't updated the app in a very long time. I notified him about a bug with tags a year ago and he never fixed it. The app may even be abandoned at this point. There are a lot of apps like that on the store: not updated for years with bugs but still on the market.

Annoying problem with Japanese Sensei Deluxe - Dustin_Calgary - 2014-05-15

Yeah, last updates september 2012 for ios 5

I wouldn't hold my breath for bug fixes.

Annoying problem with Japanese Sensei Deluxe - Kanken - 2014-05-24

Here's the answer I got:

"Hi JS,

We are working on a bug fix to address this problem,

There is nothing that can be done unfortunately until an update is out

Anthony
Cole Zhu support"

Annoying problem with Japanese Sensei Deluxe - Dustin_Calgary - 2014-05-24

At least you got an answer! Smile

Annoying problem with Japanese Sensei Deluxe - PotbellyPig - 2014-05-24

Well he replied to me once when I stated the problem I had, but never contacted me again or updated the app. Let's hope he will do so this time.

Annoying problem with Japanese Sensei Deluxe - enf2k5 - 2014-05-25

I wonder how hard it can be to do an update that moves the furigana a little higher again.
Oh well, every owner should do a 1-Star Rating until this is fixed to prevent more sales!